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FAQs - Frequently Asked Questions

In this section you will find answers to a number of common queries. This will be updated on a regular basis so please check the FAQs before contacting us as your question may be answered here.

Which couriers do you use?

Our Nominated courier is Interlink in addition we also use Royal Mail. Should your delivery be made via one of our Satellite Warehouses, another courier may be used dependant on the nominated courier for that warehouse.

The standard service offered by Interlink is next working day between 9.00am and 5.00pm.

If your order has been despatched via royal Mail, please note that this is always by their 1st Class Recorded Signed For service.  The service is next day; however it may take up to 3 days to receive your order.

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